Frequently asked questions
Product & Treatment Basics
Is this treatment safe for sensitive skin?
Yes, the Nunani Spicule Treatment is gentle and suitable for all skin types, including sensitive skin. It uses natural ingredients and avoids harsh chemicals, minimizing irritation while promoting skin renewal.
What results can I expect after one treatment?
After one treatment, you may notice smoother, firmer skin with a subtle glow. Over time, regular use reduces acne scars, fine lines, and uneven skin tone while enhancing overall skin texture and radiance.
Can I use it with other skincare products?
Yes, but avoid using strong active ingredients like retinoids, acids, or exfoliants for at least a week after treatment. Instead, focus on gentle hydration and sunscreen to protect the renewed skin.
How does it compare to traditional microneedling?
Nunani’s spicule treatment mimics microneedling without invasive tools or machines. The natural silica spicules penetrate the skin’s surface, creating microchannels to stimulate collagen and improve absorption of skincare products with minimal downtime.
Does the treatment hurt?
You may feel a mild prickling sensation during application, which is a sign the spicules are working. Slight redness and peeling are normal as the skin renews itself.
What’s included in the Nunani Spicule Treatment kit?
The kit includes a spicule powder, botanical serum (with Golden Chamomile, Rose Geranium, and Peppermint), and optional mixing tools.
How do I store the product?
Store in a cool, dry place away from direct sunlight to preserve its quality.
Where can I buy the Nunani Spicule Treatment?
The treatment is available on Amazon and directly through our website.
What should I avoid after using the treatment?
Avoid direct sunlight, retinoids, and exfoliants for a week post-treatment. Always apply sunscreen.
Is peeling normal after the treatment?
Yes, mild peeling is expected as the treatment promotes skin renewal. This process helps remove dead skin cells and reveal a fresh, smooth complexion.
How often should I use the treatment?
The treatment is ideal for fortnightly use. This frequency allows your skin to fully renew between sessions, maximizing the benefits of each application.
What does the treatment process involve?
Mix the spicule powder with the included botanical serum, apply to clean skin, and gently massage. Follow the included instructions for optimal results.
What skin concerns does this treatment address?
The Nunani Spicule Treatment helps with:
– Acne and post-acne scars
– Wrinkles and fine lines
– Hyperpigmentation and dark spots
– Rough texture and enlarged pores
– Redness and irritation from rosacea
Can I use the treatment if I have a skin condition?
Yes, this treatment can benefit conditions like rosacea, eczema, and psoriasis due to its anti-inflammatory and gentle exfoliating properties. Consult your dermatologist for personalized advice.
What is the downtime after the treatment?
Minimal downtime! Expect slight redness and gradual peeling over a few days as your skin naturally renews itself. Avoid exercise for 24 hours and use sunscreen to protect your skin.
What makes Nunani different from other treatments?
Nunani combines cutting-edge spicule technology with a botanical-rich serum to deliver professional-grade, nature-inspired skincare at home. It’s affordable, effective, and backed by science.
Can I wear makeup after the treatment?
It’s best to avoid makeup for 24 hours post-treatment to allow the skin to heal and absorb the serum effectively.
Is the Nunani Spicule Treatment safe for all skin types?
Yes, it’s suitable for most skin types. However, avoid using it if you have open wounds, active infections, or severe skin conditions without consulting a dermatologist.
Can I use the treatment during pregnancy or breastfeeding?
Orders, Shipping & Delivery
How long does shipping take?
Australian orders typically arrive within 5 to 7 business days. International orders generally arrive within 10 to 14 business days.
How can I track my order?
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.
My order hasn't arrived. What should I do?
If your order hasn't arrived within the expected timeframe, please contact us and we'll be happy to investigate with the courier.
Do you ship internationally?
Yes. We ship worldwide. Delivery times may vary depending on your location and customs processing
Returns, Refunds & Issues
Can I return my order?
Due to the nature of skincare products, we do not accept returns for change of mind or products that have been opened and used.
If you experience a negative reaction, please contact us with your order number, clear photos, and details of how the product was used. In some cases, a partial refund may be considered.
Please note that a patch test should be completed before use, and active skincare products or beef tallow products should not be used before or after treatment, as this may increase the chance of irritation.
What if my product arrives damaged?
Please email us with your order number and clear photos of the product and packaging. We'll work with you to resolve the issue as quickly as possible.
How can I contact customer support?
You can reach our customer care team via our contact page or by emailing us. We aim to respond within 1 to 2 business days.
I have a question about using my treatment. Can you help?
Absolutely. We're happy to answer any questions before or after your purchase to help you get the best results from your Nunani treatment.